Located on Egerton Road in Guildford, Surrey, Royal Surrey County Hospital provides a wide range of healthcare services to patients across the region. As a busy hospital, it welcomes patients, visitors and their families who may need to spend extended periods on site for appointments, treatment and ongoing care.

Providing accessible facilities is an important part of supporting people throughout their hospital visit. For disabled patients and visitors who require assistance with personal care, access to suitable toilet facilities can make a significant difference to their comfort, dignity and independence.

The hospital has a dedicated Changing Places toilet on Level B, the main level, located next to the pharmacy. The facility provides additional space and specialist equipment for people who cannot use a standard accessible toilet.

Equipped with specialist products from Astor Bannerman, alongside a Geberit wash-dry toilet, the facility supports people with complex disabilities and the carers who assist them.

A more accessible hospital experience

Hospital visits can involve long waits, appointments across different departments and time spent supporting family members or friends receiving treatment. For people with complex disabilities, access to appropriate facilities is an important consideration when planning a visit.

Royal Surrey County Hospital provides accessible facilities throughout the site, with wayfinding signage helping patients and visitors navigate the building.

The Changing Places toilet is located on Level B, next to the pharmacy, with signage helping visitors identify its location. Its position alongside other hospital facilities makes it an important part of the wider provision for people who require additional personal care support.

While standard accessible toilets meet the needs of many disabled people, they do not always provide enough space or the specialist equipment required by those who need assistance from carers.

A Changing Places toilet provides a more suitable environment, helping people with complex disabilities access the facilities they need while attending appointments, visiting loved ones or spending time at the hospital.

Changing Places Toilet: Portishead Open Air Pool & Café Lido
Changing Places Toilet: Greenbank Sports Academy
Changing Places Toilet: Greenbank Sports Academy

Specialist facilities for personal care

Changing Places toilets are designed for people who need more than a conventional accessible toilet can offer. They provide additional space for the individual and their carers, together with specialist equipment to support safe and comfortable personal care.

At Royal Surrey County Hospital, the facility combines a ceiling track hoist, height-adjustable changing table, accessible wash basin, privacy screen and wash-dry toilet.

Together, these features help create a practical environment for assisted transfers, changing and personal hygiene. The inclusion of a wash-dry toilet also provides integrated washing and drying functions, supporting personal hygiene as part of the wider care experience.

For patients and visitors with complex disabilities, access to these facilities can help make hospital visits more manageable. It also provides carers with equipment designed to support their role while helping maintain the dignity and comfort of the person receiving assistance.

What’s Inside: Our Specification

The Changing Places toilet has been equipped with a range of specialist products including:

Changing Places Toilet: Portishead Open Air Pool & Café Lido
Changing Places Toilet: Greenbank Sports Academy
Changing Places Toilet: Greenbank Sports Academy

Supporting dignity and comfort

Accessibility in healthcare involves more than reaching departments and consultation rooms. It also means ensuring patients and visitors can access the facilities they need throughout their time at the hospital.

For people who require specialist equipment and assistance with personal care, a Changing Places toilet can make a meaningful difference to the practicality of a hospital visit.

The facility at Royal Surrey County Hospital provides an additional level of accessible provision, helping address personal care needs in a dedicated space equipped for assisted use.

Changing Places Toilet: Greenbank Sports Academy
Changing Places Toilet: Greenbank Sports Academy
Changing Places Toilet: Greenbank Sports Academy

Supporting Your Accessibility Project

If you’re planning a Changing Places facility for a hospital, healthcare centre, visitor attraction or public building, Astor Bannerman can support you from the early stages of planning through to installation.

As a UK manufacturer of specialist accessible bathroom and personal care equipment, we work with healthcare providers, architects, contractors, councils and organisations across the UK to help create facilities designed around the needs of people with complex disabilities.

To discuss your project or find out more about our Changing Places solutions, get in touch with the Astor Bannerman team.

Changing Places Toilet: Greenbank Sports Academy