The Princess Royal Hospital in Telford is a key acute hospital serving communities across Shropshire, Telford and Wrekin. Operated by the Shrewsbury and Telford Hospital NHS Trust, the site plays a vital role in delivering urgent and planned care across the region.
In recent years, the Trust has been progressing significant investment and redevelopment plans to modernise its healthcare estate, improving patient experience, increasing capacity, and ensuring facilities meet the demands of a growing population.
As part of these wider improvements, accessibility has remained a key consideration.
Why the Changing Places Toilet Matters
Healthcare environments need to work for all users, not just clinically but practically. Standard accessible toilets are often not suitable for people with complex disabilities who require additional space and specialist equipment, which becomes more critical in a hospital setting where visits are often longer and less predictable.
The introduction of a Changing Places toilet at the Princess Royal Hospital improves access for patients, visitors and carers, removing a key barrier to using the site and supporting more independent and dignified access to hospital services.
Delivered in partnership with JRD Design & Build Ltd, the installation forms part of wider works across the hospital. Working within an active NHS environment required careful coordination around clinical areas and ongoing hospital operations, but the result is a fully compliant Changing Places toilet integrated into the existing estate.
What’s Inside: Our Specification
Within the Changing Places toilet at Princess Royal Hospital, we installed:
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- Astor Mona Changing Table — robust, reliable and designed for user comfort
- Astor OT200 Ceiling Track Hoist — enabling smooth, safe transfers
- Astor ABW-CP Wash Basin — height adjustable to support both users and carers
- KwickScreen Privacy Screen — flexible privacy within the space
In addition, the toilet includes a peninsular WC, grab rails, alarm system and clear circulation space — ensuring full compliance and ease of use in a healthcare setting.
Supporting Inclusive Healthcare
This installation reflects a broader shift within the NHS towards more inclusive, patient-centred design.
Accessible hygiene facilities are not an added extra, they are essential infrastructure. For many individuals, the availability of a Changing Places toilet directly impacts whether they can attend hospital appointments or access care safely.
By integrating this provision, Princess Royal Hospital is helping to create a more inclusive healthcare environment for patients, carers and visitors alike.
Building for the Future
As NHS estates continue to evolve, accessibility must be embedded from the outset — not retrofitted as an afterthought.
Projects like this demonstrate how Changing Places toilets can be successfully delivered within complex healthcare environments, supporting both compliance and real-world usability.
Get In Touch
If you’re working on a healthcare or NHS project and want to prioritise accessibility from day one, we can help.
From early design through to installation, we support NHS Trusts, architects and contractors in delivering fully compliant, practical Changing Places toilets.
