Pre install solutions

Our highly experienced specialist equipment advisors are on hand to provide professional advice nationwide, free of charge with no obligation, one to one, in larger groups or at your team meetings.  They offer a range of ongoing training including webinar and CPD sessions and hands-on product demonstrations.

Read more about our Astor Academy.

Site surveys are an essential part of the project, to measure and assess the room requirements, and advise on extra preparation work that may be needed prior to installation.  Site Surveys are offered free of charge and with no obligation.

Contact one of our specialist advisors to discuss your project requirements.

To give you the best visual of our solutions for your client, as part of the site survey and assessment process, we will create a 3D CAD drawing and design interpretation of the finished room, using the latest 3D design software.

Contact one of our specialist advisors to discuss your project requirements.

On request, we will work with you to recommend a solution for your client, and provide a full quotation with product detail breakdown, accompanied by a CAD design and room layout. Quotations are provided free of charge and with no obligation.

Contact one of our specialist advisors to discuss your project requirements.

The Astor Bannerman Way

Astor Bannerman is a trusted partner offering quality and reliability

We do not just sell product –we build relationships with on-going support

We invest heavily in product development creating the best product options

Astor Bannerman works with you to find solutions to suit your needs

In partnership we train, we listen, we refine & develop

Post install solutions

Our nationwide team of fully trained and qualified engineers and installers will ensure the highest level of quality installation, commissioning and repair of your equipment anywhere in the UK as required.

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Our products are covered by a warranty (please check the details of the specific equipment for full terms and conditions). We can ensure your equipment provides many years’ worry-free use and offer a range of service and maintenance packages ranging from 1 to 10 years, including 6 monthly LOLER testing where appropriate.

Along with a range of service and maintenance options, we also offer telephone support and troubleshooting via our technical hotline at the cost of your standard network rate. Our website also has a Frequently Asked Questions section, and a Downloads page with technical information and drawings, preinstall /installation documents and user manuals.

Along with servicing and repairing our own equipment, we are trained to maintain equipment which has been manufactured by other providers.  This means we can offer you a service contract in which you can have more equipment serviced in one go!

Servicing & Maintenance

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At Astor Bannerman, we offer a wide range of service and maintenance packages.

Regular servicing gives peace of mind that your specialist equipment will provide many years of worry-free use along with the reassurance that, in the unlikely event of a problem, we can attend anywhere in the UK.

If you would like to find out more about the packages on offer, contact our servicing department on
01242 820820 or complete the form below for a call back.

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If you already have a servicing and maintenance agreement, you can arrange a visit by calling 01242 820820, sending us a message or completing our enquiry form for a callback.

To ensure the manufacturers’ warranty on your equipment is 100% validated, please complete the form below.

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